FAQ

  1. 1. What is the TULIP?

    The InStyler® TULIP Auto Curler is an automatic curler that gives you perfect curls and waves in 3 seconds! The advantage to the TULIP is that it does all the work for you. In addition, it will not crush or burn your hair, or put creases in it as can happen with curling irons.

  2. 2. How is it different from a curling iron or competing auto curlers?

    Curling irons tend to leave creases, burn hair, and require you to do all the work. With the TULIP Auto Curler you simply tap the rotation button once and let it do all the work without damaging your hair. Not only is using the TULIP an easy, fast and fun experience, it gives perfect and consistent curls each and every time.

    Compared to competing auto curlers, the TULIP is very lightweight and has an ergonomic design, allowing for ease and comfort while styling. The TULIP is also uniquely designed with an open barrel, which allows you to always see your hair and know exactly what you're doing. The open barrel can be used as well for softening curls and straightening out the ends of curls. Always be sure to use caution when accessing the hot barrel.

  3. 3. What are the temperature settings on the TULIP?

    The TULIP has three heat settings: High (430° F), Medium (390° F), and Low (350° F). The Low is a gentle heat good for fine hair and hair that is highly processed or color treated. High temperature is for thicker and naturally wavy or curly hair. Use caution when using high heat with fine hair.

  4. 4. How many rotation settings does the TULIP have?

    The TULIP has three rotation settings: Automatic, Left and Right. Automatic will have your TULIP alternate curling right and then left after each consecutive curl. This allows for a more natural and less uniform look. Left and Right allow you to control whether you would like your curls to go away or toward your face.

  5. 5. What is the Sectioning Petal?

    Your TULIP comes with a handy Sectioning Petal, which you can use as a guide to section out the maximum amount of hair you should load into your TULIP. Make sure your entire section is small enough to fit entirely in the hole and no hair is coming out over the top. You will know you collected too much hair into Sectioning Petal if all of the hair does not fit neatly inside of the hole. Using your Sectioning Petal will help you achieve the best results and prevent overloading your TULIP.

  6. 6. How do I insert my hair into the TULIP?

    First, determine your section size by using the Sectioning Petal. Always start with a 1/2-inch to 1-inch section of hair. Looking in the mirror, grab a section of hair from the midpoint (of root to hair tip) and pull it taught. Place the entire section of hair through the opening of the unit. Make sure ALL the hair is in the unit, behind the guides (two dots).

  7. 7. Will the TULIP tangle my hair?

    No, if used properly the TULIP will not tangle your hair. To avoid tangling, make sure to brush through the entire head of hair before styling. Brush through each subsection individually as many times as necessary until it effortlessly passes through the hair. When styling, always use your Sectioning Petal and make sure to place your sections completely past the guides on your TULIP. It is very important that the hair is placed correctly in the unit. Placing too much hair or placing it improperly can lead to tangling.

  8. 8. What do I do if my hair tangles?

    In the unlikely event of a tangle, slide the Power/Heat Select button to "O" and untangle the hair. Do not panic and pull or tug on the tool. Once you have untangled the hair, turn the unit back on to reset and re-load your hair.

  9. 9. What is that beeping sound that my TULIP makes?

    The beeping lets you know that the unit is working. Keep your hair in the TULIP until you hear 3 quick beeps and the beeping stops. That means that it is time to pull the unit out of your hair. The unit will stop rotating, but it is important that you keep the unit in the hair until you hear those 3 quick beeps. After the 3 beeps, quickly pull the unit straight down to reveal your beautiful curl.

  10. 10. How do I achieve tighter curls? How do I achieve looser curls or beachy waves?

    For tighter curls, select a higher heat setting and an 8-12 second timer. For looser curls or beachy waves, select a lower heat and a 3-8 second timer. Use caution when using a higher heat with fine hair.

  11. 11. I'm holding down the rotation button, but my TULIP is not working and my hair is not wrapping onto the barrel. What am I doing wrong?

    First, make sure your TULIP is on and the Power light has stopped flashing. Next, tap the rotation button once and immediately remove your finger from the button. Do not hold the rotation button down.

  12. 12. Is the TULIP safe for kids/teens?

    Close supervision is necessary when this appliance is used by, on, or near children. The appliance is not intended for use by a person (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of appliance by a person responsible for their safety.

  13. 13. How long is the power cord?

    The power cord is a UL standard 6' long.

  14. 14. What kind of maintenance is required for my TULIP?

    Your TULIP is essentially maintenance free. No lubrication is needed. Keep all openings clear of grime and dirt. If cleaning is necessary, unplug the unit from the power source and wait for the unit to completely cool. Wipe the exterior of the unit with a cloth. You should not attempt any repairs. If a repair is required, unplug the unit, allow it to cool and return it for repair to an authorized service representative.

  15. 15. How should I store the TULIP?

    Unplug your TULIP and wait for it to fully cool. Store out of reach of children in a safe and dry location. Do not pull on cord at electrical source or wrap cord around the unit.

  16. 16. What is the voltage of the TULIP?

    The rated voltage is 100-140V ~ 50Hz/60Hz.

  17. 17. Is the TULIP's technology patented?

    Patents are currently pending in the United States and other countries around the world.